The following pages are an example of how a partner might integrate Viator's product range into an existing Packaging system. In this example, we've assumed the partner offers both flight and hotel bookings, and that the customer is booking a trip to San Francisco. The system uses the following data, collected during the flight and hotel booking process, to search the database of Viator products:
- departure date
- return date
- destination
Based on these search criteria, the system returns products that are specific to the customers trip. The system also ensures that products are only offered for dates that are available; for example, certain tours do not run on Mondays, certain attractions are closed Wednesdays, etc. On the sample pages that follow, note that the dates for the Airport Transfer options have been pre-filled.
To ensure the highest levels of customer service, Partners must display all the information provided for each product, or make the information available to the customer to view through a "more" link, or some similar option. In the sample pages that follow, a thumbnail description of each product is displayed initially; the customer then has the option to read more information about the product by clicking the "further details" link.
Note that page layout and design is determined by the partner, and that the following sample pages are only a guide.
